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  • Simplex Announces The Addition Of A New Customer Service Representative

    Simplex Announces The Addition Of A New Customer Service Representative

    Simplex Isolation Systems announced that it has appointed Andrew Hawk as the Company’s newest Customer Service Representative. Based in Simplex’s Fontana, CA facility, Andrew will be chiefly responsible for upholding customer rapport and providing exceptional customer interface support. In this position, he will work closely with customers and fellow team members to ensure the superior customer service for which Simplex is known.

    Andrew joins Simplex after studies in Business Administration at Riverside City College. His commitment to providing efficient and responsive customer service, coupled with his attentive problem solving skills, make him a great fit for this position.

    Poised for the role, Andrew brings with him several years of experience working in customer support positions. “I am thrilled to join the Simplex team. Through my continuous strive to provide the highest quality customer service, I hope to become a valued asset to the customer service team.”

    “Andrew’s new appointment is key to insuring that we continue to improve our organizational responsiveness to our customer base,” said Larry Buck, Simplex General Manager. “Simplex has built a well-deserved reputation for excellent customer service. We look forward to utilizing Andrew’s customer service talents to uphold that reputation.”

    For decades the idea of running a hot or warm data center was unthinkable; driving data center managers to create a ”meat locker” like environment – the colder, the better.

    Today, the idea of running a warm data center has finally gotten some traction. Major companies like eBay, Facebook, Amazon, Apple, and Microsoft are now operating their data centers at temperatures higher than what was considered possible only a few years ago.

    Why? And more importantly… How?

    The “why” is easy.
    For every degree the set point is raised, the cost of cooling the servers goes down 4%-8% depending on the data center location and cooling design. Additionally, some data centers can take advantage of free cooling cycles when the server intake temperatures increase. This is of course taking into account the manufacturers recommended temperature settings, and not surpassing them.

    Now on to the “how”. Or we might ask why now? What changed?
    The answer has to do with the ability to provide a consistent server intake temperature. Inconsistent intake temperatures are a result of return and supply airflows mixing. When this happens it creates “hot spots”, which causes cooling problems. Without a consistent supply temperature the highest temperature in those “hot spots” would determine the data center cooling set point temperature, resulting in a lower set point.

    A few years ago containment was introduced to the data center industry. Containment fully separates supply and return airflow, which eliminates “hot spots” and creates a consistent intake temperature. Containment is the key to accomplishing consistent intake temperatures. With consistent intake temperatures data center managers can increase cooling set

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